Help Center / SHOPPING
I’m Having difficulty checking out. What do I do?
We kindly ask that you first check to make sure that all required fields have been filled out. If your transaction has been declined, your credit card provider may have declined for a variety of reasons due to automated systems that determine whether to accept a charge. If you experience this issue, we recommend trying another card, or contacting your credit card provider to find out more information.
Do you have retail locations open?
You can shop in person at our retail location! Please visit:
Lifetime Beauty Distribution
6409 Gayhart St., Commerce, CA 90040
Monday-Friday from 8:00AM-4:00PM (PST)
If you are not in the Los Angeles area, please call us at (323) 201-6280 so we can provide you with the information to your closest Johnny B. Authorized Distributor.
What types of payment options do you accept?
We accept credit card payments for orders, such as Visa, American Express, Master Card, Discover, JCB, and Diners Club International. We also accept PayPal, Klarna, Afterpay, and ApplePay.